Terms of Use

These Terms of Use ("Terms") apply to the website at vln.org and the educational experiences provided by Vasculearn Network ("VLN," "we," "us," or "our"), including the question-and-answer assistant and the community area (the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Educational purpose only. Not medical advice.

The Services provide general health education. They do not provide medical advice, diagnosis, or treatment, and they are not a substitute for the advice of a qualified healthcare provider. Always talk with your doctor or another qualified provider about your health and before making any decision related to your care. Never disregard or delay seeking professional medical advice because of something you saw in the Services.

If you think you may have a medical emergency, call 911 or your local emergency number right away.

Using the Services does not create a doctor-patient relationship between you and VLN, any sponsor, or anyone involved in producing the content.

The educational assistant

The assistant is an automated tool that generates responses using artificial intelligence. It is for general education only. It can be incomplete or wrong, and you should not rely on it for medical, legal, or other professional decisions. Do not enter sensitive personal information or information about other people. Your use of the assistant is also subject to our Privacy Policy.

Eligibility

The Services are intended for adults 18 years of age or older who are using the Services for general education, rather than emergency or individual medical care. By using the Services, you confirm that you meet these requirements.

Acceptable use

You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms.
• Post or share content that is false, harmful, harassing, hateful, infringing, or that gives medical advice to others.
• Attempt to access accounts, data, or systems you are not authorized to access.
• Interfere with or disrupt the Services, or collect private community or account data using bots, scraping, or similar methods.
• Copy, resell, or commercially exploit the Services or their content without our permission.

Community content

If you post in the community area, you are responsible for what you share. You keep ownership of your content, and you grant VLN a non-exclusive, royalty-free license to host and display it within the Services. We may remove content or suspend access at our discretion, including content that violates these Terms. Comments from other users are their own and do not represent VLN.

Patient story submissions

If you submit a patient story, VLN will review it and may publish it in accordance with the choices and permission you give in the submission form. Do not include information about another person without their permission. Your contact email is used to manage your submission and is not published with your story. Community posts and patient story submissions are separate features; posting in the community does not by itself grant permission for unrelated marketing use.

Privacy

Collection and use of personal information is governed by our Privacy Policy.

Intellectual property

The Services and their content, including text, video, graphics, and logos, are owned by VLN or its licensors and sponsors and are protected by intellectual property laws. We grant you a limited, personal, non-transferable license to use the Services for your own education. All trademarks are the property of their respective owners.

Sponsorship

Some experiences are developed with financial or other support from sponsors. Sponsorship does not change the educational purpose of the content. Any specific sponsor disclosures will appear within the relevant experience.

Third-party services and links

The Services may rely on or link to third-party services. We are not responsible for the content, policies, or practices of third parties, and your use of their services is governed by their own terms.

Disclaimer of warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any content is accurate or complete.

Limitation of liability

To the fullest extent permitted by law, VLN and its sponsors, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of or reliance on the Services. To the fullest extent permitted by law, our total liability for any claim relating to the Services will not exceed one hundred dollars (USD 100).

Indemnification

You agree to indemnify and hold harmless VLN and its sponsors, affiliates, and service providers from claims and expenses arising out of your misuse of the Services or your violation of these Terms.

Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in Suffolk County, Massachusetts.

Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Your continued use of the Services after a change means you accept the updated Terms.

Contact us

Questions about these Terms can be sent to info@thrombosis.org.